SteemTeam.com | Steam Team — Stanley Steemer Franchise

Effective Date: May 2026 Last Updated: May 2026

Who We Are

SteemTeam.com is the official website of the Steam Team, an independently owned and operated Stanley Steemer franchise serving customers across Florida, Alabama, Louisiana, Tennessee, and Texas. Our locations include Daytona Beach, Orlando, Port Charlotte, Sarasota, Sebring, Florence, Huntsville, Lafayette, Nashville, and Beaumont.

We operate independently from Stanley Steemer International, Inc. (SSI). While we operate under the Stanley Steemer brand, we are a separate business entity and this Privacy Policy governs only the data practices of SteemTeam.com and our franchise operations — not those of SSI or any other franchisee.

Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website.

Information you provide directly:

• Name, email address, phone number, and service address when you submit a contact form or inquiry through SteemTeam.com
• Any messages or questions you send us through our contact form

Information collected automatically:

• Browser type, device type, operating system, and IP address
• Pages visited, time spent on pages, links clicked, and referring website
• Cookie data and similar tracking technologies used for analytics and marketing purposes

Information collected through third party booking: When you request a quote or schedule service through the Stanley Steemer booking system at stanleysteemer.com, that data is collected and managed by Stanley Steemer International, Inc. under their own privacy policy. SteemTeam.com does not collect or store payment information or booking data submitted through the SSI booking system.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests submitted through our contact form
• Communicate with you about our services, locations, and scheduling
• Improve the performance and content of our website
• Analyze how visitors use our website to better serve our customers
• Send marketing communications where you have provided consent or where permitted by applicable law
• Comply with legal obligations

Cookies & Tracking Technologies

SteemTeam.com uses cookies and similar tracking technologies to improve your experience on our website and to support our marketing and analytics activities.

We use cookies for the following purposes:

Analytics — We use tools such as Google Analytics to understand how visitors interact with our website. This helps us improve our content and user experience. Analytics data is aggregated and does not personally identify individual visitors.

Marketing — We use marketing cookies to deliver relevant advertising and to measure the effectiveness of our marketing campaigns. This may include tracking your visits to our site across sessions.

Essential — Some cookies are necessary for the website to function properly. These cannot be disabled.

You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We do not sell personal information as defined under applicable state privacy laws including the California Consumer Privacy Act (CCPA) and similar regulations.

How We Share Your Information

We do not share your personal information except in the following limited circumstances:

Service Providers — We may share information with trusted third party service providers who assist us in operating our website, conducting analytics, or communicating with customers. These providers are contractually required to keep your information confidential and use it only for the services they provide to us.

Stanley Steemer International — As a Stanley Steemer franchisee, we may share limited information with SSI as required by our franchise agreement. SSI operates under its own privacy policy available at stanleysteemer.com.

Legal Requirements — We may disclose your information when required by law, court order, or governmental authority, or when necessary to protect our rights, property, or the safety of our customers and team members.

Business Transfer — In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, to respond to your inquiries, or as required by applicable law. Contact form submissions are retained for customer service purposes and are not stored indefinitely.

Your Privacy Rights

Depending on your state of residence you may have certain rights regarding your personal information including:

• The right to know what personal information we collect and how it is used
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications

To exercise any of these rights please contact us at:

Email: info@steemteam.com Website: steemteam.com/contact-us

We will respond to verified requests within the timeframes required by applicable law. We do not discriminate against individuals who exercise their privacy rights.

Marketing Communications

If you have provided your email address or phone number to us you may receive marketing communications from the Steam Team about our services, promotions, and locations. You may opt out of marketing emails at any time by clicking the unsubscribe link in any email we send or by contacting us directly at info@steemteam.com. You may opt out of promotional text messages by replying STOP to any message you receive from us.

Third Party Links

Our website may contain links to third party websites including the Stanley Steemer booking system at stanleysteemer.com. We are not responsible for the privacy practices of third party websites. We encourage you to review the privacy policies of any third party sites you visit.

Children

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13 please contact us at info@steemteam.com and we will promptly delete it.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes we will update the Last Updated date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices please contact us:

Steam Team — Stanley Steemer Franchise Email: info@steemteam.com Website: steemteam.com/contact-us Phone: 1-888-STEEMER

Mailing Address: Stanley Steemer Orlando 1757 Benbow Ct Apopka, FL 32703

SteemTeam.com is independently owned and operated. This Privacy Policy governs the data practices of the Steam Team franchise only and does not represent the privacy practices of Stanley Steemer International, Inc.